Property Manager - Malang/ Surabaya

Deskripsi Pekerjaan

• Property Manager — Malang/ Surabaya
• Rukita · Full-time · On-site & mobile across East Java · 6-1 working days
• Multiple properties. Every resident. One leader who makes each building feel like home, and run like a business.
• Rukita is a technology-driven operator of rental homes and co-living spaces. Our East Java portfolio needs a leader on the ground: someone who doesn’t wait for problems to be reported, but finds them first and fixes them fast.
• What you’ll own
• You’ll be measured on four numbers:
• Building Happiness Index: how satisfied your residents are
• Housekeeping Rating: the standard residents experience every day
• Occupancy: keeping units filled and the business healthy
• Audit Score: quality you can prove, not just claim
• What the work actually looks like
• Run a multi-property portfolio across East Java : cluster your sites, prioritize by issue, and plan visits with clear logic. This is not a single-building role.
• Be the first responder when it matters, like a 9 PM power outage, a security concern, or an angry resident group chat
• Lead housekeeping, technicians, and security, both in-house and vendor; set the standard and check it on site
• Fix root causes in building quality, electrical, and neighborhood security instead of patching the same issue every month
• Work with the commercial team to fill vacant units
• Drive cost efficiency without letting service quality slip
• Manage through data: ticketing, dashboards, and Google Workspace
• Who thrives here
• 6+ years in property or building management, hotel operations (including budget/OTA-based hotels), serviced apartments, or co-living
• You can name your KPIs and the before-and-after numbers
• You’ve managed multi-site or multi-team operations, and you’ve rolled up your sleeves when the team was short
• You pick up new apps and systems quickly
• Based in Malang/ Surabaya, with own vehicle and comfortable moving between properties daily
• Let’s be direct: this role is not for you if
• you prefer a desk-based role, want to coordinate rather than execute, or need fixed office hours. This is a field leadership role.
• Why join the Rukita Tribe
• Real ownership: your portfolio, your numbers, your call
• A tech-enabled operation, so you spend less time on paperwork and more on fixing what matters.